AMC Stubs Card Review

When our family went to the movies last month, our receipt let us know that we had reached the $10 reward balance. The cashier also let us know our Stubs card was expiring soon but could not let us know what that expiration date was (Really? How hard is it for the computer to display the expiration date?) A few weeks later, my husband and I returned for a date night and was told our card had expired and the reward dollars and points no longer valid. We also limit our food purchases at the movies for the same reasons you do so we did not use our Stubs card at the concession too often. So, after spending $12 for this "reward" program, I really feel we simply lost $12 on entertainment this year. We'll reward ourselves by NOT participating in this program again and spending our entertainment dollars elsewhere.

I've been thinking about getting the amc card for awhile, but this is the most rational post ive seen about it. You make great points, although I dont think i'll be getting it. I just dont see enough films a year to warrant getting it. kudos

Don't bother with this gimmick. Benefits expired without notification; no mention of benefit at the time of purchase at box office. Just think about it -- why should anyone pay a fee in order to receive discounts?

Im not sure why some people had issues with their rewards expiring. Are you saying the rewards expired or your Stubs card expired and you tried to use the rewards? My stubs card expired last week and I found this site trying to search for a promo code to renew. The site said I had $23 until my next reward, even though my card was expired. I then renewed and it said I have $11 left until my reward. That means I will get $10 back, essentially my fee for year, minus $2. I will then save money on concession upgrades and online ticket purchases until Nov 2013. I normally dont use reward cards, let alone ones that charge a fee. To me, the savings is a no brainier if you go to the movies at least once a month.

If you have a smartphone and you download the AMC application you will find the AMC stubs section. There it will CLEARLY tell you when your card will expire and when the rewards will expire as well.

If you are told you have rewards available, buy a gift card worth the value of the reward and then you won't get screwed with the reward expiring and you will still have the gift card if your membership expires. Buying gift cards with rewards is part of the program but employees are told to never suggest this.

Did they change the rules to where you can't buy gift cards?

I frequent the AMC in my area (BURBANK) and, I watch at least 2 movies a month. I bring along my girlfriend and, probably one of her little brothers too if something good is showing.
I have netted over 50 dollars in rewards this year and few concession upgrades, I do Admit that it is hard to remember what rewards you have but, if your going as frequently as I do the cashiers always let you now what your balance is and, how far away you are from your next goal. All in all the benefits outweigh any issues people have because they go to the movies 3 times a year and wonder why they have no rewards, go to the movies more frequently stop complaining so much about how your bored and enjoy your life and go watch a movie there are lots of them get a girlfriend and but the tickets at costco they are super cheapo, then you be like me and see all your favorites on the big screen and have a good time out with someone, thats the whole point of this program.

What do you mean by "tickets at Costco they are super cheap". If you buy them from Costco, how do you you get rewards for that on your AMC card?

@aaron That has not been my experience. I always give my Costco tickets to the cashier with my stubs card and the cost of the ticket I added to my rewards balance. I have gotten at least $40 in rewards since I have first gotten the stub card and I only use Costco tickets and usually buy one popcorn per visit and nothing else.

#16 You can't. I first heard of the incredible cheap AMC tickets at Cosco from the previous commenter. It specifically says on the Cosco site that the AMC tickets cannot be redeemed for points on the AMC Stubs card. However, you do get a deal for AMC tickets at Cosco.

I'vw been going to AMC movies for years and often, at least once a month with my wife or by myself. So they easily sold me into buying AMC stubs loyalty program, and after a year of using it, I found it to be a ripoff. I forgot to take the card with me sometime when we go to the movies, but even that we still spent to enough to get the $10 rewards, but when I want to use my reward recently, they told me my card is no longer good, the account is closed, but they can't tell for sure when it has expired. So it's a waste of $12 bucks that could have been use to buy a ticket. After all the money I spent at AMC and using AMC stubs. This is a disloyalty program by AMC. They should stop offering this gimmick of AMC stubs card to theirs customers. This is a lousy loyalty program which they shouldn't even call it that. Because it drive loyal customers away. We would now rather drive a little further to Showcase cinema with free reward card.

I have been s Stubs member since they started the program, and a MovieWatcher member before that. I have been pleased with the program until recently, have saved quite a bit overall, and the program has accomplished its goal in that I have gone to AMC theaters exclusively even though I have other choices in my area.

However, the recent change in which Stubs credit is no longer given for the tickets purchased at Costco really makes me feel ripped off. I will probably renew once more and see how it goes, but I'm not sure it will pay off now that the Costco tickets don't count. I will probably start patronizing the other theater chains more frequently, as with one fell swoop, AMC has removed much of my incentive to patronize them.

As for those who complain about their cards and points expiring without notice, this has got to be their own fault. I have always received multiple email notices when I have rewards credit set to expire or when my Stubs card was nearing expiration. In fact, I received such a notification just today. If you change your email address and don't update it on AMC's site, or if you don't bother to check your spam folder for email of value, you have only yourself to blame. If AMC did anything more to alert of expiring cards and rewards, they'd be crossing a line into harassment.

Stubs is a good deal, especially if you go to the movies twice or more a month with a family and pay the standard box office ticket fee along with costs of concessions. However, if you purchase your tickets via AMC Silver or Gold discounts, like I and many do, and avoid the over-priced concessions, Stubs is a total waste of money. Consequently, I gave up as participant of the program when I found out, via the fine print, that Silver and Gold discounts are not eligible for earning points - a significant issue that the AMC employees will neglect to mention during their sale's pitch.